We want you to be 100% happy with the look and fit of your new items.
If for any reason, your order doesn’t live up to your expectations we offer a FREE exchanges service so you can get the fit just right!
Regardless of where you are in the world, if you would like to return an item in exchange for a different size, colour or style, once we have received your returned item, we will dispatch the requested exchange completely FREE of charge.
How do I exchange an item?
Step 1 - Contact us to Reserve Your Items
The first step is to get in touch with our exchanges team so we can reserve the item you would like to exchange for.
Please call the team on ++44 (0) 208 861 1945 (Mon – Fri GMT 8.30 am to 6pm) or email [email protected] to reserve the garments you would like.
Please include the product names, size and colour you would like us to reserve for you in your communication.
Step 3 - Return Your Items
Please follow the returns process to return your items: