Selected currency

MID-SEASON SALEUp to 70% Off - Bras from £12

Mid-Season SaleUp to 70% Off - Bras from £12

Here to Support You We're delivering as usualFree UK Delivery over £50 -Free UK Returns extended to 90 Days - Find out More

We're delivering as usual Free UK Delivery over £50
Free UK Returns extended to 90 Days
Find out More

Here to Support You We're shipping as usualWorldwide Returns Extended to 90 Days - Find out More

We're shipping as usual Worldwide Returns Extended to 90 DaysFind out More

  • Here to Support You

    As we find ourselves in extraordinary times, we wanted to reach out to all our customers and friends to let you know that we are here to support you in every way that we can over the coming weeks.

    Our social channels will continue to post content that we hope you find engaging, positive and supportive. We all need to be there for each other right now, so please keep sharing your stories and experiences of solidarity and kindness and we will share these with the whole Brastop community. It’s sometimes difficult to know what type of content to post at the moment, so your feedback and input is greatly welcome.

    We are dispatching orders as normal but will keep you updated should any circumstances change.

    To all our customers and friends please keep in touch and we look forward to sharing your supportive and inspiring messages with the Brastop community. We all need something a little uplifting to smile about.

    Stay safe, stay in touch, be kind, look after each other and keep smiling.

    Love from all the Brastop Team x

  • Delivering as Usual

    Our website is available 24/7 as usual. Standard UK Tracked delivery and Express UK Tracked delivery are delivering as normal. Next Day Delivery is also still available for orders placed before 1pm. Click and Collect remains available as a delivery option in the UK. This is to ensure key workers and those unable to self-quarantine at home due to work commitments continue to have access to deliveries .

    To ensure our customers orders and staff safety is being managed during the current climate , you may see some slight delays to receiving your order. Your safety and the safety of our warehouse team are paramount.

    We are unable to ship to certain countries due to local provider limitations - Click here for a full list.

  • International Customers

    Delivery is still available for USA, European and International customers, however you may experience a delay in receiving your items if there are delays with postal services in your region or country. We would like to assure you that your order will arrive but please be prepared to wait a little bit longer.

    Delivery times are estimates based on average UK Royal Mail delivery times, from date of dispatch. Please refer to Royal Mail's website for service updates and further information for your local area.

  • Update to Returns Policy

    We have extended our UK and International returns policy to 90 days.

    If your circumstances mean that you are unable to return any items to us within the 90 days window, please don’t stress as we understand this may not be possible for everyone. Simply send us a message to explain and we will make a note against your order.

    We have also updated our returns process and hold returned packages for 48 hours before the team process them. This is in line with current guidelines and to protect our team. As a result, it may take slightly longer to receive an email confirmation that your return has been processed but we hope you understand the policy behind this.

  • Safety and Protecting our Team

    Your safety and well-being and that of our employees is our top priority right now. In response to the latest developments around coronavirus, we are following all government advice and guidance and have put into action a number of safety measures for our team.

    All head office and customer service staff are now working from home. Our warehouse team are adhering to social distancing within the working environment and packing desks have been set up with a minimum of two meters of separation.

    In addition to social distancing, we have also increased our already high standards of hygiene. Each team member has a personal hand sanitizer and has been provided with gloves and face masks. Couriers and delivery personnel are being asked to use hand sanitizer before and after leaving the building and we have also introduced regular deep cleans within the premises.

    All orders returned to us are currently being held for a period of 48 hours. This is in line with current guidelines and to protect our team.

    Our amazing team are working incredibly hard to ensure that your service levels remain as high as possible but please bear with us if any orders or returns are slower than usual whilst we have these additional protection measures in place.

  • Here For You

    If you have any questions that remain unanswered please don’t hesitate to reach out to us via email, chat or Facebook Messenger. Updated details on how to contact our customer service team are available here.

Can't find what you're after?

Email or Call Us
  • Live Chat

    Live Chat

    Live chat is available during our opening hours.

    Phone Us

    Due to current remote working requirements, please contact us via email, live chat or social media.

    General Queries

    [email protected]

    Return Queries

    [email protected]

    Opening Hours

    Monday to Friday - 8am to 6pm

    Closed on all Bank Holidays and weekends.

  • Our Address

    Unit 1 Hawthorn Centre,
    Elmgrove Road
    Harrow
    United Kingdom
    HA1 2RF

    Company Registration Number 04939105

 

Returns Policy

Extended Returns: Here to support you - UK and international returns are now within 90 days of order dispatch.

Bra Sizes

UKUSAEUFRITAUS
DDDDDD
DDDD/EEEDDDD
EDDD/FFFEE
FGGGFF
FFHHHFFFF
GIIIGG
GGJJJGGGG
HKKKHH
HHLLLHHHH
JMMMJJ
JJNNNJJJJ
KOOOKK

Bra / Back Sizes

UKUSAEUFRITAUS
28286075-6
30306580-8
32327085110
34347590212
36368095314
383885100416
404090105518
424295110620
4446100115722