Free UK Delivery with all orders - Coupon Code: UKSHIP - Ends Midnight Monday

Free Worldwide Shipping when you spend £60 - Coupon Code: WORLDSHIP - Ends Midnight Monday

Free UK Returns

0208 861 1945

Rated 4.7/5

Returning Items

You can either return some or all items received for a refund, or exchange garments for a different size or product.

We will deliver any exchanged items free of charge!

  1. Please ensure all garments are unworn with tags attached.
  2. Please complete the enclosed returns form with the items you wish to return and the reason.
  3. Please ensure you have paid the correct postage fee before sending items back to:, Unit 1 The Hawthorn Centre
    Elmgrove Road
    United Kingdom
    HA1 2RF

    UK orders include a Free Returns label

  4. Please retain proof of postage when sending back your order.

Returns and Exchanges Policy

  • Returns must be made within 30 days of purchase.
  • All garments must be returned unworn with tags attached.
  • Tights and stockings must be return unworn with packaging unopened.
  • Items marked as "non-returnable" can not be returned. This does not affect your statutory rights.
  • Please note that any faulty item will only be accepted within 6 months from the date of purchase.
  • Coupon codes can only be applied to original orders and not exchange items.
    The exception to this would be on any like-for-like items when a coupon code was applied to the original order.
  • Please allow up to 5 working days to process your refund. During busy periods it may take longer than usual for us to process your refunds and exchanges.

Phone Us

0208 861 1945

Email Us

Opening Hours

Monday to Friday - 8:30am to 6pm

Closed on all Bank Holidays and weekends.

Our Address

Unit 1 Hawthorn Centre,
Elmgrove Road
United Kingdom