Free UK Returns

Mid-Season Lingerie SALE Now On

97% positive reviews

Checking Refund or Return Status

You can check if we have received your return or the status of a refund by clicking here to view your order details.

Please call us on: 0208 861 1945 or click here to chat live between 8am-6pm, Monday to Friday if you have any queries about your refund or exchange. You can also email us at exchange@brastop.com

  • Refunds are processed within 24 hours of receiving a return, but can take up to 5 working days to reach your account and up to 10 working days for worldwide orders.
  • Any exchange will be dispatched by First Class Royal Mail the following working day.
  • Exchanges can take up to 5 working days to reach you, 14 for worldwide orders.

Phone Us

0208 861 1945

Email Us

support@brastop.com

Opening Hours

Monday to Friday - 8:30am to 6pm

Closed on all Bank Holidays and weekends.

Our Address

Unit 1 Hawthorn Centre,
Elmgrove Road
Harrow
United Kingdom
HA1 2RF

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